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Rafi Ahmed

HR specialist

Skills: MS Office Google Sheets CRM Sales & Marketing HR Compliance

About Me

Results-driven professional with experience in marketing, sales, customer relationship management, and HR. Skilled in boosting business growth, managing client relations, and ensuring HR compliance in both local and remote roles.

Experience

• Customer Relationship Executive & HR Compliance Support – Licensed Homecare Agency

USA (Remote)

Managed client communications

caregiver support

and HR compliance; ensured documentation accuracy using Google Sheets and HHAeXchange.

• Marketing & Sales Executive – Century Group

Dhaka (Sep 2021 – Jan 2023)

Developed and executed marketing strategies

managed customer relationships

and achieved a 20% increase in sales through targeted campaigns.

Education

• BBA (HRM) – East Delta University

Chittagong (2016–2020)

CGPA 3.10/4.00

• HSC (Business Studies) – Narayanganj College (2011)

• SSC (Science) – Dewbhog Hazi Uzir Ali High School (2009)

Training & Courses

• Connected Leadership – Coursera

• Learn or Leave the Market – Lectera

Expertise

Top Skills

Skills: MS Office

85%

Google Sheets

80%

CRM

90%

Sales & Marketing

94%

HR Compliance

71%

All Skills

Skills: MS Office Google Sheets CRM Sales & Marketing HR Compliance Communication Teamwork

Portfolio

No portfolio projects available yet.

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