TANIM AHMED

About Me

I am a people-focused professional with experience in lead generation, customer support, tele-sales, and data mining. Over the years, I’ve also taken on responsibilities in hiring and managing teams, which has given me strong HR and leadership skills. I enjoy connecting with customers, solving problems, and helping businesses grow by building trust and delivering results.

Experience

Lead Generation & Data Mining Specialist | [TALKGens] | [2024–Running]

Researched

identified

and qualified leads across multiple platforms to support business growth.

Collected and organized accurate customer data for targeted marketing campaigns.

Helped the sales team focus on high-quality prospects

improving conversion rates.

Customer Support Executive (Email & Social Media) | [NO Limits] | [2020–2021]

Responded to customer queries with empathy and professionalism across email and social platforms.

Ensured timely issue resolution

boosting customer satisfaction and loyalty.

Supported product/service adoption by providing clear guidance and follow-up.

Tele Sales Executive | [Holidayz Tours & Travels] | [2023–2024]

Built strong client relationships through phone and social channels

helping customers find the right solutions.

Consistently met and exceeded sales targets by understanding customer needs and offering tailored services.

Developed persuasive communication skills and contributed to team sales growth.

Learning And Apply HR & Team Management | [TAlKGENS & Holidayz Tours And Travels] | [2023–2025]

Managed recruitment

onboarding

and training for new employees.

Focused on creating a supportive work environment that encouraged collaboration and productivity.

Balanced team needs with business goals

ensuring smooth operations.

Importance Note:Talkgens & Holidayz Tours And Travels Are Located by same location

Same Building.And The Owner Is same

Education

Bachelor of Business Administration (BBA) | University of Scholars

Running (2024 – 2028)

Higher Secondary Certificate (HSC) | Government Bangla College

Completed in 2020

Secondary School Certificate (SSC) | Mirpur Bangla School & College

Completed in 2016

Expertise

Top Skills

Lead Generation

89%

Customer Support

92%

Email & Social Media Support

79%

Tele-Sales

89%

Data Mining

95%

All Skills

Lead Generation Customer Support Email & Social Media Support Tele-Sales Data Mining Employee Management Recruitment HR Team Leadership Client Relationships Sales Growth Communication Problem Solving Customer Retention