Customer Service & Experience Specialist
Ms. Anika Aftab Chowdhury is an experienced management and operations professional with a strong background in team leadership, customer relationship management, administrative coordination, and banking operations. She holds an MBA and a BBA in Marketing from the University of Dhaka. Currently, she serves as a Manager at Westford Immigration Services, where she directs daily workflows, manages departmental budgets, tracks KPIs, and mentors cross-functional teams to achieve organizational goals. Her diverse career also includes serving as an Administrative Officer for the Embassy of Algeria in Dhaka, where she managed operations and supported diplomatic initiatives, and working as a Trainee Executive Officer at the Commercial Bank of Ceylon PLC, where she handled priority customer relations and core operational transactions. Combining strong strategic planning and communication skills with a foundation in marketing and market research, she excels at optimizing operational costs, streamlining organizational processes, and driving team performance.
No portfolio projects available yet.
Interested in working with Anika Chowdhury? Register as an employer to get in touch and discuss your project requirements.